ACC Flooring Privacy Policy Notice

Last Updated April 2024

The Policy: This privacy police note is for website: and served by ACC Flooring Ltd, Unit 1a Woodvale Workshops, Thornhill Beck Lane, Brighouse, West Yorkshire, HD6 4AH and governs the policy of those who use it.

ACC Flooring Ltd is committed to protecting and respecting your privacy and complying with data protection laws.

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material changes to our Privacy Policy if and where this is required by data protection laws. You can see when this Privacy policy was last updates at the top of the page.

The purpose of this policy to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing/using this website.

Policy Key Definitions

  • “I”, “our”, “us” or “we” refer to the business (ACC Flooring Ltd)
  • “you”, “the user” refer to person using this website
  • GDPR means General Data Protect Act
  • PECR means Privacy & Electronic Communications Regulation
  • ICO means Information Commissioners Office
  • Cookies mean small files stored on a user’s computer or device.

Processing of your Personal Data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful; bases.

  • Sales and marketing activities such as calls, emails and other types of communications.
  • Understanding how you interact with the website and social media.
  • Account activity such as email, written and verbal communications and agreements.
  • Financial activity such as billing communications.
  • To perform obligations under a contract with you or a business you may work for.

If as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

We do not share the personal data of prospects or clients with any third party.

Your Individual Rights

Under GDPR your rights are as follows. You can read more about your rights in detail here.

  • The right to be informed
  • The right of success
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object and
  • The right not to be subjected to automated decision making including profiling

You also have the right to complain to the ICO ( if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with GDPR.

Internet Cookies

We use cookies on this website to provide you with a better user experience, we do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts of content, referred you to a third party website.

Some cookies are required to enjoy and use full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies we use are;

  • Analytical Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytic solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track thinks such as how long you spend on the site and pages that you visit so we can continue to produce engaging content. You may universally opt-out of all Google Analytics tracking used by all websites by visiting

This site uses Google Adwords to track if and when web form is completed on the website and appears on reporting as a conversion.

Data Security and Protection

We employ appropriate technical and organisational security measures in an effort to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss. However, it is important to remember that no web based platform can be 100% secure and we cannot be held responsible for unauthorised or unintended access outside of our control.

If we become aware of any breach of your personnel information, we will take steps to promptly assess and remediate the breach. Where appropriate, and in accordance with our legal obligations, we may also take steps to notify you about the breach, in particular where we believe that the breach has resulted in a high risk to your rights and freedoms.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest privacy methodology.

Email Marketing Messages & Subscriptions

Under GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above.

Any email marketing messages we send are done so through an EMS Email Marketing Service provider an EMS is a third party service provider of software/applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data within its limitations will show the activity each subscriber made of that email campaign.

Any email marketing messages we send are in accordance with the GDPR and PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences/ the information we hold about you at any time.

Our EMS provider is MailChimp. We hold the following information about you within our EMS System

  • Email address
  • Name
  • Subscription time & date

To access What personal data is held, Identification will be required

ACC Flooring Ltd will accept the following forms of ID when information on your personal data is requested, a copy of your national insurance card, driving licence, passport, birth certificate and a utility bill not older than 3 months. A minimum of one piece of photographic ID listed above and a supporting document is required. If ACC Flooring ltd is dissatisfied with the quality, further information may be sought before personal data can be released.

All requested should be made in writing to us at the address below

Staff Training

Where staff work in areas that deal with persona data on a regular basis, successful completion of data protection training is required before staff are permitted to access and handle any personal information.


In the event that you wish to make a complaint about how your personal data is being processed by ACC Flooring, you have the right to complain to the Managing Director. If you do not get a response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are;

ACC Flooring
Unit 1a Woodvale Workshops
Thornhill Beck Lane
West Yorkshire

Telephone: 01484 715400


Data Protection Regulator

The Information Commissioners Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113 or


Date: April 2024